Career Opportunities at Webhose.io

Who are we looking for?

We’re offering a challenging job with opportunities for promotion and excellent work conditions. Come join our team in a dynamic and fun work environment.

You are:

• A strong team player and self-starter who thrives in fast-paced, startup environments
• Passionate about providing an exceptional customer experience
• Creative, resourceful, detail-oriented and well-organized
• A smart cookie; you flourish when given responsibility and have a strong sense of ownership 

You have:

• 1-2 years experience in SaaS companies working as a Customer Success Engineer, Technical Account Manager or other role in Sales
• Excellent communication skills
• Fluent spoken and written English
• Problem-solving skills: you’re a natural troubleshooter
• Tech savvy with a grasp of surface/dark web content, Big Data, data mining, data preparation and analysis

What you’ll do:

• Gain a deep understanding of Webhose’s role in the data analysis value chain and why our customers choose us as their web data provider
• Proactively track health metrics, isolate problems and respond strategically to improve performance
• Act as the point of contact for the main business and technical issues
• Collaborate with the Webhose Data Operations, Marketing, Sales and Cyber Unit to set and manage customer expectations and goals
• Establish a trusted relationship with our user base
• Drive adoption of Webhose data and features/products to deliver continuous value
• Maintain and grow relationships with our customers by fostering enthusiastic customers who are passionate about data

What we offer

• Excellent employment conditions
• Competitive salary
• Dynamic, fun working environment
• Opportunities for advancement

What You’ll Do:

• Discovery of new dark networks
• Threat analysis reports
• Conducting proof of concepts with customers
• Deeper cyber engagement

Required Skills:

• 1+ years of relevant experience as an OSINT/WEBINT analyst (background in the 8200 military unit or similar)
• Hands-on experience creating and analyzing investigations/reports
• Ability to multitask and prioritize tasks
• Fluent English (written/spoken/reading)
• Excellent collaboration and communication skills
• Understanding of technology and a fast learner
• Ambitious and highly motivated to succeed

Who are we?
We are Webhose.io, an exciting rapidly-growing Data as a Service startup here to revolutionize the way companies consume data from the web. We provide companies with a platform that enables fast and efficient access to various types of machine-readable data feeds of web content.

Our office is a workplace that encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

What we offer:

• Excellent employment conditions
• Competitive salary
• Dynamic, fun working environment
• Opportunities for advancement

In this role, you will be responsible for gathering, manipulating, and analyzing data for the Sales & Marketing teams. You will have the opportunity to work across teams to support the larger goal of the company. An ideal candidate will be highly skilled in all aspects of data analytics and committed to transforming raw data into impactful analyses and tools that will drive revenue and enable customer acquisition growth.

Day-to-Day Responsibilities

• Create and implement templates and collection tools that will track and analyze marketing performance and sales process performance
• Extract and transform raw data from various databases into meaningful and useful information to enable more effective strategic and operational insights
• Deeply understand Webhose marketing and sales functions to better extract and manipulate data (source of data: Webhose’s web site and product users data, Salesforce, Pardot, etc.)
• Use statistical models to interpret data and develop recommendations based on your findings
• Perform ad hoc analyses on current operational trends to help diagnose issues and identify opportunities for improvements
• Create, automate and optimize ad hoc reports as needed for the team
• Maintain regular quality control of all reports and automation and drive constant improvement across all processes

Desired Skills and Experience:

• Bachelor’s degree required, preferably in Statistics, Computer Science or Math
• 2+ years of experience in data analytics
• Advanced Microsoft Excel skills required
• Advanced SQL experience required
• Proven experience with BI platform preferably for Microsoft BI
• Experience using Salesforce
• Familiarity with web analytics tool sets such as Google Analytics
• Expert at project management, able to manage multiple projects at various stages at one time
• Strong organizational skills

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

• Excellent conditions of employment and competitive salary
• Dynamic, fun working environment
• Full-time position with long-term perspective
• Opportunities for advancement

In this role you will be responsible for generating marketing content in the form of blog posts, product pages, landing pages and case studies.

Responsibilities:

• Research industry-related topics (combining online sources, interviews and studies)
• Write marketing copy to promote our product and service
• Prepare, proofread and edit blog posts before publication
• Prepare, proofread and edit landing page and product page copy before publication
• Coordinate with the Marketing, Product and Sales teams to illustrate appropriate messaging
• Ensure all-around consistency
• Update web content as needed

Requirements:

• Native English speaker a MUST
• Excellent writing skills
• Proven work experience as a Content Writer or similar role
• Experience conducting research using multiple sources
• Experience with web publications
• Ability to meet deadlines
• Creative in developing new topics and content pieces (B2B background a plus)
• Degree in Marketing, English, Journalism or related fields

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do. This role is currently for a maternity leave replacement with an option to extend (freelance/remote also accepted).