Career Opportunities at Webhose.io

Requirements:

• Experience in Python development.
• 4+ years of experience as a team leader.
• 6+ years of experience in software development.
• Experience in crawling/scraping technologies – advantage.

Responsibilities:

• Manage and lead a python software team of 9-10 entry-level engineers.
• Day-to-day management of the team.
• Provide technical leadership in all aspects of software development.
• Scoping and prioritization of features and work in the team.
• Strategic decisions with regards to key features.
• Parsing code review and branch merging.
• Release and deployment of code to stage and production.
• Supporting the team with analysis and interpretation of emails.

What we offer:
Our offices are a workplace which encourages an open culture. Everyone is a
hands-on contributor and feels comfortable sharing ideas and opinions. We do what
we love, and we love what we do.

Responsibilities:

• Prospect and qualify existing and/or potential customers
• Identify and close deals with customers via phone
• Develop and maintain strong relationships with client decision-makers 
• Keep records and generate reports on all phases of activities, including account plans and forecasts
• Display strong time management skills
• Understand and manage all phases of the sales cycle; ability to handle technical/product inquiries 
• Manage pipelines and business forecasts

Requirements:

• Dynamic, high energy sales professional with 2+ years of demonstrated success in sales for the SaaS B2B sectors
• Strong phone presence and experience
• Excellent English skills, both written and verbal a MUST
• Prior experience as an Inside Sales Manager an advantage
• Experience selling enterprise level solutions in the security and compliance markets an advantage
• Demonstrated ability to exceed quarterly quotas
• Strong computer, written and interpersonal communication skills
• Prior experience with Salesforce an advantage

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

Responsibilities:

• Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and communicating to the customer the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution.
• Build sustainable relationships and trust with our customers through open and interactive communication.
• Provide accurate, valid and complete information on the Webhose system and best practices by using the correct methods and tools.
• Work closely with R&D, Success, Product and Sales teams as a technical point of contact
• Take the lead on technical escalations and coordinate resolution with other team members.
• Act as “Voice of the Customer” to improve our product and influence the Webhose road map.
• Contribute to our knowledge base, improve Webhose procedures and support tools.

Requirements:

• 1-3 years experience in providing technical support in a SaaS, preferably B2B software solutions.
• A high-level of technical skills and hands-on capabilities, advanced troubleshooting and multi-tasking skills.
• Mother-tongue proficiency in English, written and spoken – a must!
• Strong communication skills, can-do approach and proactivity.
• Experience with information systems and technologies (e.g. data management, databases, SQL, etc.).
• Flexibility to work customer business hours if required including evenings and weekends.

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

Responsibilities:

• Proactively own and manage a portfolio of enterprise/midlevel accounts and become their trusted advisor and influencer
• Develop individual growth plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers
• Answer customers and prospects regarding product knowledge, best practices and How To
• Own your accounts, build the relationship with the technical and management teams
• Promote Webhose’s value through understanding customers’ business needs, engaging sales and product teams internally and delighting the customer journey

Requirements:

• 3+ years of B2B SaaS customer success, account management or consulting experience working with mid to large, enterprise-level accounts (50K-150K ACV)
• Excellent communicator with fluent spoken and written English
• Problem-solving skills: you’re a natural troubleshooter, process oriented and a good communicator
• Tech savvy with a grasp of surface/dark web content, big data, data mining, data preparation & analysis

Advantage:

• Hands-on technical knowledge with scripting, SQL, data analysis
• Additional languages (other than English)
• Familiarity with SaaS / RESTful APIs
• Sales background

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.