Career Opportunities at Webhose.io

Your Day-to-Day Responsibilities:

• Research, plan, and manage strategy and execution for digital marketing, including content marketing, digital advertising, social media and the company website
• Plan and execute all digital marketing campaigns including ABM, webinars, and content syndication programs
• Manage and lead external SEO/SEM teams, including setting goals and objectives, approving campaigns, and supervising ongoing activity
• Monitor and measure performance and provide ongoing insights on marketing activity
• Work with content creators to generate and share content that builds meaningful connections
• Own the company website
• Improve and optimize our inbound marketing performance
• Design, build and maintain the company’s social media presence
• Measure and report performance of all digital marketing campaigns and assess goals (ROI and KPIs)
• Inspire our team of internal and external storytellers and be the chief evangelist for our message, brand and content
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and touchpoints

Desired Skills and Experience:

• Native English speaker a must
• Minimum 5+ years of proven working experience in B2B digital marketing and content. SaaS product experience is a huge plus
• Profound knowledge and understanding of content marketing, proven track record in managing digital marketing campaigns, ABM campaigns, managing content writers, and distributing online content
• Demonstrable experience leading and managing SEO/SEM teams, marketing databases, emails, and social media
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Working knowledge of marketing automation platforms (e.g. Marketo, Pardot)
• Solid knowledge of website analytics tools (e.g. Google Analytics)
• Strong analytical skills and data-driven thinking
• Up to date on the latest trends and best practices in the online marketing realm

If you’re a natural troubleshooter with great communication skills who thrives in a fast paced environment and have proven SaaS experience – then this is a great opportunity for you.

Responsibilities:

• Respond to customer support inquiries as quickly and accurately as possible via written conversations and emails
• Participate in voice & video conference calls
• Take technical escalations and coordinate solutions with other team members
• Be proactive and help improve our data operations
• Advocate customers’ needs
• Contribute to our knowledge base
• Work cross-functionally with other teams (Sales, Devops, QA, Marketing)

Requirements:

• Excellent communication skills with fluent spoken and written English
  2+ years experience providing exceptional technical support in a SaaS company
• Knowledge of RESTful APIs
• Empathetic to customers’ issues and confident in your ability to drive them to success
• Passionate about being part of a growing and developing team, proactive and driven to find ways to do things better
• Looking to play a key role in a fast-growing startup and and to help build a world-class customer support team
• Tech savvy with a grasp of surface/Dark Web content, Big Data, data mining, data preparation & analysis
• Cyber background is a plus
• Programming background is a plus
• Other spoken languages a plus

What You’ll Do:

• Prospect and qualify existing and/or potential customers
• Identify and close deals with customers via phone
• Develop and maintain strong relationships with client decision-makers
• Keep records and generate reports on all phases of activities, including account plans and forecasts
• Display strong time management skills
• Understand and manage all phases of the sales cycle; ability to handle technical/product inquiries
• Manage pipelines and business forecasts

Required Skills:

• Dynamic, high energy sales professional with 2+ years of demonstrated success in sales for the SaaS B2B sectors
• Strong phone presence and experience
• Excellent English skills, both written and verbal a MUST
• Demonstrated ability to exceed quarterly quotas
• Strong computer, written and interpersonal communication skills
• Prior experience as an Inside Sales Manager an advantage
• Experience selling enterprise level solutions in the security and compliance markets an advantage
• Prior experience with Salesforce an advantage

Responsibilities:

You will help build and maintain our application layer, marketing site and UI management, while working with cutting edge technologies. In this role you’ll get to learn new technologies and use them to make the UI and UX better.

Requirements:

• 2+ years of professional experience as a frontend developer
• Experienced with JavaScript (jQuery), HTML, CSS
• Experienced with WordPress

Advantages:

• Experience with a backend programming language such as: Java, Python, etc.
• Setting up Apache/MySQL