Career Opportunities at Webhose.io

The ideal candidate is an experienced and hands-on Product Manager, with great interpersonal skills and strong technical abilities.

Responsibilities:

• Gain a deep understanding of customer experience, identify and fill product gapsr
• Generate new ideas that grow market share, drive growth, and improve customer experience
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with developement team to deliver with quick time-to-market and optimal resources
• Drive product launches, including working with the marketing team and sales team
• Act as a product evangelist to build awareness and engagement
• Represent the company by visiting customers to increase feedback on company products and services

Requirements:

• Proven work experience in product management
• Proven track record of managing all aspects of a successful product throughout its life cycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem-solving skills and willingness to roll up the sleeves to get the job done
• Skilled at working effectively with cross-functional teams in a matrix organization
• Excellent English written and verbal communication skills
• MS/BS degree in Computer Science, Engineering or equivalent preferred

What we offer:

• Excellent conditions of employment and competitive salary
• Dynamic, fun working environment
• Full-time position with long term perspective

Responsibilities:

• Contact potential clients through cold calls and emails.
• Present the company to potential clients.
• Identify client needs and suggest appropriate products/services.
• Set up meetings or calls between potential clients and the sales team.
• Perform market research to gather additional information about outbound prospects.
• Reach and exceed key performance indicators including scheduled calls, completed calls, and qualified opportunities.

Requirements:

• English speaker – Mother tongue.
• 2+ years of relevant experience in international SaaS Products/Services for the business sector (B2B).
• Experience with research and prospecting.
• Track record of achieving sales quota.
• Hands-on experience with multiple sales techniques (including cold calls).
• Ability to multitask and prioritize large lists of leads.
• Strong phone presence and experience.
• Excellent verbal and written communications skills.
• Experience working with Salesforce.com.
• Understanding of technology and fast learning ability.
• Ambition & high motivation for success.

What we offer:

Our offices are a workplace that encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

The ideal candidate would be a team player, relationship builder and hold substantial technical experience with Enterprise B2B.

Responsibilities:

• Proactively own and manage a portfolio of enterprise/midsize level accounts and become their trusted advisor and influencer.
• Develop individual growth plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers.
• Answer customers and prospects regarding product knowledge, best practices and how-to.
• Own your accounts, build the relationship with the technical and management teams and with C-level executives. Promote Webhose’s value through understanding customers’ business needs, engaging sales and product teams internally and delighting the customer throughout the customer journey.
• Manage the implementation of new use cases, best practices, and functionality to expand existing accounts.
• Collaborate with Sales to ensure customers’ contract renewal

Requirements:

• 3+ years of B2B SaaS customer success, account management or consulting experience working with mid to large, enterprise-level accounts (50K-150K ACV).
• Excellent communicator with fluent spoken and written English.
• Problem-solving skills: you’re a natural troubleshooter, process oriented and a good communicator.
• Tech-savvy with a grasp of surface/Dark Web content, big data, data mining, data preparation and analysis.

Advantage:

• Cyber threats background, as an Analyst or as Pre Sales role.
• Hands-on technical knowledge with scripting, SQL, data analysis.
• Familiarity with SaaS / RESTful APIs.
• Sales background.

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.

If you’re a natural trouble-shooter with great communication skills who thrives in a fast- paced environment – then this is a great opportunity for you!

The ideal candidate will have a strong technical background, an Enterprise B2B experience and team player attitude.

Responsibilities:

• Build sustainable relationships and trust with our Customers through open and interactive communication.
• Own your accounts, build the relationship with the technical and management teams. Promote Webhose’s value through understanding customers’ business needs, engaging sales and product teams internally and delighting the customer throughout the customer journey.
• Provide accurate, valid and complete information on the Webhose solution and its best practices by using the correct methods and tools.
• Resolve product or service problems by clarifying the Customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution.
• Work closely with R&D, Success, Product and Sales teams as a technical point of contact.
• Take the lead on technical escalations and coordinate resolution with other team members.
• Act as “Voice of the customer” towards improving our product and influencing the Webhose road map.
• Contribute to our knowledge base, improve Webhose procedures and support tools.

Requirements:

• 1-3 years experience in providing technical support in a SaaS, preferably B2B software solutions.
• A high level of technical skills and hands-on capabilities, advanced troubleshooting and multi-tasking skills.
• Mother-tongue proficiency in English, written and spoken – a must!
• Strong communication skills, can-do approach and proactivity.
• Experience with information systems and technologies (e.g. data management, databases, SQL, etc.)
• Have the flexibility to work customer business hours if required including evenings and weekends.

What we offer:

Our offices are a workplace which encourages an open culture. Everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. We do what we love, and we love what we do.